List Price: $19.98
Sale Price: $12.88
Today's Bonus: 36% Off
I've been using this product for a very long time and had always been happy with the results. However, when I purchased it recently, it did not smell the same. Although it is for sensitive skin and fragrance free, it smelled very much like sunscreen. My eyes burned and my face broke out in a rash. It left my face feeling dry instead of soft. I contacted OLAY and they brushed me off, saying it was a new formula and what happened to me was unlikely to happen and their products were tested. They sent me a coupon to try another product of theirs. I had been using the same product for over 25 years. They didn't take my complaint seriously. Well, they just lost another customer. I switched to Neutrogena Oil-Free Moisture for Sensitive Skin and am very pleased with my new choice. Maybe if enough customers express their feedback about this new and improved product, they will learn to listen to customer feedback instead of brushing us off like what we have to say doesn't matter.
Click Here to Read More Reviews >>
I contacted Olay about their atrocious new formula and here's the response:I'm sorry that you are experiencing this with the Olay Complete UV. I am happy to let you know that Olay will re-launch the original version of Olay Complete All Day Sensitive SPF 15 Sensitive Cream and Lotion! This will be widely available in April 2010 and will say "Classic Gentle Formula". Although our newest formula with Skin Shield technology is safe and has strong UV protection, we realize the original sensitive version with its gentle formula better meets the needs of our Complete Sensitive users.
The good old Olay moisture lotion will be back soon!
Buy Olay Complete All Day UV Moisturizer, SPF 15, 6 Ounce (Pack of 2) Now
A couple of months ago, I purchased what I thought was my normal moisturizer. After using it, I noticed a sunscreen smell and wasn't happy about that, and then I realized that it was making my eyes burn. I kept trying to use it, and it didn't improve. I pulled my old bottle out of the garbage and realized that they had changed the formula. I discovered that the generic store brand used the same active ingredients as the old formula but was still unhappy with the texture and smell.I have been using this moisturizer for almost 20 years. Nothing compared. Most have a smell and hurt my sensitive skin, so I was extremely disappointed that they changed the formula.
So, I go to search online about the change in the formula today, and discover that there are other people just as unhappy as me about the change! I looked on Olay's website, and they posted this:
"Response from Olay:By Dee, Consumer Care, February 12, 2010
Sorry you were disappointed with the new Complete Sensitive Skin Formula. We've extensively tested this product for safety and wouldn't expect it to cause breakouts. We'd like to gather additional information for our Health & Safety Team. Please call us at 1-800-395-0737.
Also, like you've already heard, we recently decided to relaunch our Original Sensitive version. Although our newest formula with Skin shield technology is safe and has strong UV protection, we realize the original sensitive version with its gentle formula better meets the needs of our Complete Sensitive users. The original version will be widely available in April 2010 and will say "Classic Gentle Formula". Hope this helps!"
So, I haven't seen it on the shelves yet, but I'll be looking for it! Thought all of you might want to know. :)
Read Best Reviews of Olay Complete All Day UV Moisturizer, SPF 15, 6 Ounce (Pack of 2) Here
I have used this product for 1 year now and it's the best moisturizer I have found. I am 24 years old with sensitive skin that is prone to breakouts and this moisturizer is perfect to use in the morning under my make-up. It's not greasy so I don't have to worry about my face being shiny at the end of the day. I would recommend this to anyone looking for a light, non-greasy, no fragrance, non-irritating moisturizer!Want Olay Complete All Day UV Moisturizer, SPF 15, 6 Ounce (Pack of 2) Discount?
I noticed before I purchased this that the packaging had changed, but I assumed the product was the same. After I'd used it for a few days, my face became oily and so irritated. I pulled my old bottle out of the recycle bin and compared the labels; I immediately washed my face. I was so disappointed because I have been a loyal Oil of Olay customer since high school (I am now in my early forties). I don't understand why the company felt they needed to add more to a "sensitive skin" formula. It was a hard lesson to learn; my face is starting to feel better. (I even developed a rash on both sides of my jaw.) I have now switched to Neutrogena.
0 comments:
Post a Comment